How to start your 1-week free trial

PC

1. Membership registration & workspace creation

Create an account from here and then create a workspace.

Information regarding account creation is here 👈

2. Start your free trial

Method 1: Registration from the app

https://www.loom.com/share/0aa693b715f94e019b373b92123e6ae0

1. Open the VoicePing app
2. Click “Upgrade the free plan”
3. Click “Change plan”
4. Click “Trial”
5. Check the trial policy (end date) and register your credit card

Screen after trial registration

1. Start your trial plan

Method 2: Registration from the web browser

1. log in from here

1. Click ‘View admin Dashboard’

https://www.loom.com/share/0b6b598bb2f640abb9f5a8a17b146ddd

1. Click ‘billing’ section
2. Click ‘Change Plan’
3. Click ‘Trial’
4. Check the trial policy (end date) and register your credit card

Screen after trial registration

1. Start Trial Plan

How to cancel Trial Plan?

PC

1. log in from here

1. Click ‘View admin Dashboard’

https://www.loom.com/share/6650b195ff2243f5ae2b9a241edae351

1. Click ‘billing’ section
2. click ‘change plan’
3. Choose ‘Start free plan’
4. Enter the reason for cancellation and click "Cancel Subscription”

Screen after cancellation

Regarding Data Retention Period

<aside> 💡

Notice Regarding Data Retention Period

[Audio Data] For users on the Small and Premium plans, to maintain data security and efficient storage management, audio data will be stored for a maximum of 3 months. After this period, data will be permanently deleted without prior notice. *Extended Retention Requests If you are a paying user who requires long-term storage, we offer an option to retain data until the next contract renewal. Please feel free to contact us by the end of November 2024 to discuss your needs.

[Recorded Video Data]

Recorded video data that is older than one month will be deleted without prior notice. If you wish to retain your videos for more than one month, please download them in advance.

</aside>

Inquiries

If you have any questions or concerns, contact us through text chat support.

Customer Support・Inquiries

November 12, 2024 Updated by VoicePing Inc.