How to Use

1**. Invite Team Members**

https://www.loom.com/share/caa71a2a8dbf4c90aff67c41c05b3383?sid=7188d456-b687-426c-b63f-60e064eaf270

There are three ways to invite people from your company to the VoicePing workspace

Please see the link for detailed instructions on how to invite workspace members.

1. Create a Meeting Room

https://www.loom.com/share/d910e9a4c2bb4f53bc959c5ca9170de1

1. Select Languages

Select the speaking and display languages from the chat box.

https://www.loom.com/share/8d307fadcbf642e0bc81b2e29caf2e05

1. Invite Members to the Meeting Room and start the meeting.

https://www.loom.com/share/c0f76f3bcf2e40e1a530299b147d3c5a

Inviting Guest members

Share the meeting room URL with external guests as shown in the video guide .

https://www.loom.com/share/319c2c405de44e0da9c7f61b41c3e68b

Join Notification

When this feature is enabled, participants will receive a join notification upon entering the meeting room.

https://www.loom.com/share/e5d76552acec4af3bc71edbeb971b3c4

How to check transcription

1. Click the "Meeting Log" icon in the top left corner of the meeting room
2. Click [Meeting Log] > [Transcription] section in the browser.

<aside> 💡 If you want to share the minutes with members in the workspace, click the toggle button next to “Allow workspace members to see this log” and send the shared URL to the users.

</aside>

https://www.loom.com/share/477162af49294c33b8c524a18a8f06c7

Sharing Files and Logs with the Workspace

To share recordings or logs, use the custom object feature.

Simply paste the content URL or file into the custom object.

https://www.loom.com/share/ad66070137af488d84514a4e5d4b4528

Regarding Data Retention Period

<aside> 💡

Notice Regarding Data Retention Period

[Audio Data] For users on the Small and Premium plans, to maintain data security and efficient storage management, audio data will be stored for a maximum of 3 months. After this period, data will be permanently deleted without prior notice. *Extended Retention Requests If you are a paying user who requires long-term storage, we offer an option to retain data until the next contract renewal. Please feel free to contact us by the end of November 2024 to discuss your needs.

[Recorded Video Data]

Recorded video data that is older than one month will be deleted without prior notice. If you wish to retain your videos for more than one month, please download them in advance.

</aside>

Inquiries

If you have any questions or concerns, contact us through text chat support.

Customer Support・Inquiries

November 12, 2024 Updated by VoicePing Inc.