Thank you for always using VoicePing.
If you would like to cancel your paid plan, please complete the following two steps.
Changing to a Free Plan
◆ Those who made a credit card payment
You can access the "Payment Information" tab below on your browser. If you wish to cancel your subscription, please change to the free plan on your browser and then delete your account.
◆ Those who have not made a creadit card payment
If you have made a contract using a method other than credit card payment, you will not be able to access the "Payment Information" tab.
If you wish to cancel your subscription, please submit the cancellation request form and delete your account. And then, please move to 2. Delete your account.
If you wish to cancel your subscription, please submit the cancellation request form and delete your account. And then, please move to 2. Delete your account.
1. Change to free plan
- Click the gear icon at the top right of the app
- Click on the “Workspace” → "Click here" below the workspace name
- Click the "Change Plan" → "Change to free version"
- Enter the reason for cancellation.
- Click the "Cancel subscription" button
2. Delete Account (If you do not want to continue using the free version)
Please refer to the page below to delete your account before the end of the free trial subscription. If you would like to continue using the free version of VoicePing, this procedure is unneccessary.
Inquiries
If you have any questions or concerns, please contact us at support@voice-ping.com.
@ August 9, 2023 updated by VoicePing Co., Ltd.