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Customer Support・Inquiries

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Business Hours: Weekdays 11:00 AM - 6:00 PM (Excluding weekends and public holidays)

1. Ask to Text Chat

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If the text chat ends due to the app closing, VoicePing Customer Support will respond via email. If you don’t receive an email, please check your trash or spam folder.

1. PC

  1. Click the "?" icon at the top right of the VoicePing screen.
  2. Open the chatbox from "Contact us".
  3. Enter your inquiry and send it. The VoicePing staff will assist you.

Video guide ⬇️

2. Mobile

  1. Tap the three-line icon on the home screen.
  2. Tap "Contact us", enter your inquiry, and send it. The VoicePing staff will assist you.
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2. Inquiries to "support@voice-ping.com"

You can also make inquiries via email.

For a quicker response, please include the following information and send it to "support@voice-ping.com":

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1. Name 2. Company name 3. Account email address 4. Subscription plan 5. Details of your inquiry

❗️If you don’t receive an email from VoicePing Customer Support, please check your trash or spam folder.

3. Book a demo meeting for Service Explanations, Implementation Guidance, and Troubleshooting

During demo meeting, we provide service explanations, implementation guidance, and troubleshooting support. To sign up for an demo meeting, please click here.

@November 29, 2024 Updated by VoicePing Inc.