- How to change your plan
- 1. PC
- 2. Mobile
- 3. Electronic Contract (Customer by Written Agreement)
- Cancellation : For those who paid in-app
- 1. PC
- 2. Mobile
- Cancellation : For those who are not using in-app payment
- Inquiries
How to change your plan
1. PC
1.Login to VoicePing from your browser 2.Click on the user icon 3.Click on “View Admin Dashboard”
- From the “Payment Information” section, follow the steps below to switch to your preferred plan.
1.Click on “Change Plan 2.Select the plan of your choice 3.Confirm the details and complete the plan change
2. Mobile
1.Open the VoicePing mobile app and log in 2.Tap the triple line icon in the upper left corner
3.Tap “Update plan” 4.Tap the plan you wish to change 5.Confirm details from the purchase confirmation page and complete the plan change
3. Electronic Contract (Customer by Written Agreement)
- Apply to “support@voice-ping.com If you wish to complete the change procedure, please submit a request to the e-mail address “support@voice-ping.com” with the following information.
Cancellation : For those who paid in-app
1. PC
1.Login to VoicePing from your browser 2.Click on the user icon 3.Click on “View Admin Dashboard”
4. In the “Payment Information” section, follow the steps below to switch to the “Free Plan”
1.Click on “Change Plan 2.Click on “Change to Free Plan” under Free Plan 3.Fill in the reason for cancellation 4.Cancellation of paid plan is completed.
2. Mobile
1.Open the VoicePing mobile app and log in 2.Tap the triple line icon in the upper left corner
3.Tap “Update plan” 4.Tap “Cancel is here” for the free plan 5.Fill in the reason for cancellation 6.Finish canceling
Cancellation : For those who are not using in-app payment
- Apply to “support@voice-ping.com If you wish to complete the change procedure, please submit a request to the e-mail address “support@voice-ping.com” with the following information.
Inquiries
If you have any questions or concerns, contact us through text chat support.
@May 23, 2024 Updated by VoicePing Inc.