In addition to the desktop app, users can also access VoicePing’s core functions on the mobile app. Just like the desktop app, the mobile app includes voice calling, voice translation, and meeting rooms so you can connect with your team even when you cannot access your computer.
Table of Contents
Create a New Account/Workspace
If you do not have an account or workspace, you need to create one after downloading the VoicePing mobile app from the app store.
Office Floor
After you have created a new workspace, an office floor will be created automatically. If you want to edit it or create new ones, please download and log into the desktop app to do so.
Invite Teammates
Although there are 3 ways to invite people to your workspace in the VoicePing desktop app, there is only 1 way to do so in the mobile app.
Click your profile icon in the top left of the app to display the sidebar. Go to Settings > Invite by URL to see the invitation link.
Communicate with Teammates
Web conferencing has become the new standard for online communication, but the hassle of adjusting schedules has discouraged many people from communicating often.
To solve this issue, VoicePing’s virtual office has an “Invite to get closer” function that allows you to call your teammates over for a quick chat.
First, check the user status to see if your co-worker is available to talk.
User Status
Invite to Get Closer
If your teammate is online and available for a chat, invite them to get closer by clicking on the telephone handle icon from their user icon on the floor or sidebar.
Text Chat
Besides the “Invite to get closer” function, the VoicePing virtual office is equipped with a chat box so you can communicate with people in the office anytime.
In the mobile app, click on the text box icon at the bottom of the screen or from the user’s avatar to send them a direct message. From there, you can show/hide the message box by clicking the keyboard icon at the top right of the screen.
Hold a Conference
With the VoicePing mobile app, you can conduct meetings with your team.
Create a Conference Room
You can create a new conference room by clicking the "+" button on the floor.
Please enter your conference room name and select a design.
Voice Translation (Optional）
The voice translation function is also available on the VoicePing mobile app.
From your settings, select the languages that can be translated within your workspace.
Set Translatable Languages
Click the user icon in the top left of the app to display the sidebar.
Go to [Settings] > [Workspace], for the [Transcription/Translation] settings. Click the arrow icon and select the language(s) you want to use in your workspace.
Selecting the Languages
Please select the speaking language and translation language when using the voice translation feature.
Regarding Data Retention Period
Notice Regarding Data Retention Period
[Audio Data] For users on the Small and Premium plans, to maintain data security and efficient storage management, audio data will be stored for a maximum of 3 months. After this period, data will be permanently deleted without prior notice. *Extended Retention Requests If you are a paying user who requires long-term storage, we offer an option to retain data until the next contract renewal. Please feel free to contact us by the end of November 2024 to discuss your needs.
[Recorded Video Data]
Recorded video data that is older than one month will be deleted without prior notice. If you wish to retain your videos for more than one month, please download them in advance.
Inquiries
If you have any questions or concerns, contact us through text chat support.
@November 12, 2024 Updated by VoicePing Inc.